This Privacy Policy explains what personal information ExcelQuickly (“we”, “us”) collects when you use our website and lessons, why we collect it, who we share it with, and the choices and rights you have. We follow the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and apply the same care to learners in other countries, including rights under laws such as the EU and UK GDPR where they apply.
1. Information we collect
- Account details: your name, email address and password. Passwords are stored only in a securely hashed form that we cannot read.
- Sign-in services: if you choose to continue with Google, Facebook or LinkedIn, we receive your name, email address and an account ID from that service. We don’t receive your password or anything else from your account. You can disconnect it any time from your account page (see Delete your data).
- Learning activity: lessons you complete, scores and XP, and certificate details such as the name you choose to print on it.
- Purchase details: the plan you bought, the amount, currency, date, payment provider and the provider’s transaction or subscription reference. Your card or e-wallet details are entered directly with the payment provider. We never receive or store full card numbers.
- Technical information: your IP address, browser type and the country your connection appears to come from. We use the country to show prices in your local currency.
- Messages: anything you send us, such as support or refund requests.
If you use the free lessons without an account, your progress is saved only in your own browser (local storage) and is not sent to us unless you later create an account.
2. How we use it
- to create and run your account, save your progress and issue certificates;
- to process payments, give you paid access, handle renewals, cancellations and refunds, and send receipts;
- to send service emails, such as password links, receipts and important changes;
- to show prices in your currency;
- to keep the Service secure, prevent fraud and abuse, and fix problems;
- to understand how lessons are used so we can improve them;
- to meet legal, tax and accounting obligations.
We don’t sell your personal information, and we don’t send marketing emails unless you have agreed to receive them.
3. Legal bases
We process your information because it is needed to provide the Service you signed up for (contract), to meet legal obligations such as keeping tax records, for our legitimate interests in running a secure and improving service, and with your consent where the law requires it. You can withdraw consent at any time.
4. Who we share it with
We share only what is needed, with service providers that process it for us:
- Payment providers: Stripe, PayMongo, Lemon Squeezy and PayPal, depending on the method you choose. Each handles your payment details under its own privacy policy. Lemon Squeezy acts as the merchant of record for sales made through it.
- Hosting and email: the companies that host this website and its database and deliver our emails.
- Location lookup: to estimate your country for local pricing, your IP address may be sent to an IP location service (ipapi.co or ipwho.is). We store only the country, not your precise location.
- Fonts: our pages load fonts from Google Fonts, which receives your IP address when the fonts load.
- Analytics: if we use an analytics tool, it receives usage information about your visit. We will name it here when it is in use.
- Authorities: when the law requires it, or to protect the rights and safety of our learners or the Service.
Some of these providers are located outside the Philippines. When your information is transferred abroad, we make sure it stays protected as required by law.
5. Cookies and local storage
We use one essential cookie to keep you signed in and to protect forms from misuse. Your browser’s local storage keeps your guest progress and small display preferences. We don’t use advertising cookies. If we add an analytics tool, it may set its own cookies, and we will update this section.
6. How long we keep it
We keep your account and learning progress while your account is open. If you ask us to delete your account, we delete or anonymise your personal information within 30 days, except purchase records, which we keep as long as tax and accounting laws require (usually up to 10 years). Server logs are kept for a limited time for security and troubleshooting.
7. Security
We protect your information with encrypted connections (HTTPS), hashed passwords, encrypted storage of payment-provider keys, restricted admin access and regular updates. No system is perfectly secure. If a breach affects your personal information, we will notify you and the National Privacy Commission as the law requires.
8. Your rights
You have the right to:
- be informed about how your information is used;
- access the personal information we hold about you and get a copy;
- correct information that is wrong or incomplete;
- object to processing, or ask us to restrict it;
- ask us to delete your information;
- receive your information in a portable format;
- withdraw consent you have given;
- file a complaint with the National Privacy Commission (privacy.gov.ph) or your local data protection authority.
To use any of these rights, email support@excelquickly.com from the address on your account. We will reply within 30 days.
9. Children
The Service is not meant for children under 13, and we don’t knowingly collect their information. Learners under 18 should use the Service with a parent’s or guardian’s permission. If you believe a child under 13 has given us personal information, contact us and we will delete it.
10. Changes to this policy
We may update this policy as the Service changes. We will post the new version here and update the date at the top, and tell you by email or on the site if a change is significant.
11. Contact
For privacy questions or requests, contact ExcelQuickly at support@excelquickly.com.